Refund policy
Oxford Biolabs Ltd (“Oxford Biolabs” – the company behind TRX2®) is committed to ensuring satisfaction for all customers who purchase its products.
Oxford Biolabs Returns Policy
Our returns policy for all Oxford Biolabs products is as follows:
Oxford Biolabs will, at its discretion, allow for the return or replacement of any unopened and unused product within 60 days from the date of purchase. For products bought under an auto-delivery programme, returns for more than one payment may be provided if requested within the standard 60-day return period.
If you decide to return an order for any reason, your credit card account will be fully credited for the amount of the purchase (excluding shipping and minus a handling charge of EUR 5.50).
E-mail contact@oxfordbiolabs.com to obtain a Return Merchandise Authorisation form.
More information on dedicated page: https://www.oxfordbiolabs.com/pages/returns-policy